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Hy i have QS pointer in the account

LIST-ITEM MD WEB

001 QS

002

003 unix:/home/saci/tecwebcg

i did the account-save ...i open the backup file and saw the data over there but

when i do 

:account-restore betoteste
account name on tape:
BETOTESTE
1 > BETOTESTE 52041742,47
1 > BETOTESTE > WEB 0,7
1 > BETOTESTE > WEB > WEB 0,7

[235] attempt to write into update protected file!
:update-md betoteste

to betoteste

:lf web
[201] 'unix:/home/saci/tecwebcg,,' is not a file name
:ed md web
top
.p
001 QS
002
003 unix:/home/saci/tecwebcg
eoi 003
.ex
[220] 'web' exited
:list web
[401] no items present.
:

linux side:
[root@d3erp tecwebcg]# pwd
/home/saci/tecwebcg
[root@d3erp tecwebcg]# ls -lah
total 8,0K
drwxrwxrwx 2 root root 4,0K Nov 24 13:35 .
drwxrwxrwx 9 root root 4,0K Set 20 16:54 ..
[root@d3erp tecwebcg]#

i'm using root user, the linux file has permission 777
Boot Monitor. . . . . . . 10.2.0.M18; 20 Sep 2022
Boot ABS. . . . . . . . . 10.2.0.A0; 08 Mar 2016
Boot ABS Data File. . . . 10.2.0.A0; 08 Mar 2016
System Data Files . . . . 10.2.0.D0; 08 Mar 2016
FlashBASIC Revision . . . 10.2.0.F9; 28 Apr 2021
SQL Revision. . . . . . . 10.2.0.S3; 17 Dec 2020
ABS Patch Level . . . . . 10.2.0.A82; 04 Aug 2021



------------------------------
Alberto Leal
System Analyst
Millano Distribuidora de Auto Pecas Ltda
Varzea Grande MT BR
------------------------------

Hy i have QS pointer in the account

LIST-ITEM MD WEB

001 QS

002

003 unix:/home/saci/tecwebcg

i did the account-save ...i open the backup file and saw the data over there but

when i do 

:account-restore betoteste
account name on tape:
BETOTESTE
1 > BETOTESTE 52041742,47
1 > BETOTESTE > WEB 0,7
1 > BETOTESTE > WEB > WEB 0,7

[235] attempt to write into update protected file!
:update-md betoteste

to betoteste

:lf web
[201] 'unix:/home/saci/tecwebcg,,' is not a file name
:ed md web
top
.p
001 QS
002
003 unix:/home/saci/tecwebcg
eoi 003
.ex
[220] 'web' exited
:list web
[401] no items present.
:

linux side:
[root@d3erp tecwebcg]# pwd
/home/saci/tecwebcg
[root@d3erp tecwebcg]# ls -lah
total 8,0K
drwxrwxrwx 2 root root 4,0K Nov 24 13:35 .
drwxrwxrwx 9 root root 4,0K Set 20 16:54 ..
[root@d3erp tecwebcg]#

i'm using root user, the linux file has permission 777
Boot Monitor. . . . . . . 10.2.0.M18; 20 Sep 2022
Boot ABS. . . . . . . . . 10.2.0.A0; 08 Mar 2016
Boot ABS Data File. . . . 10.2.0.A0; 08 Mar 2016
System Data Files . . . . 10.2.0.D0; 08 Mar 2016
FlashBASIC Revision . . . 10.2.0.F9; 28 Apr 2021
SQL Revision. . . . . . . 10.2.0.S3; 17 Dec 2020
ABS Patch Level . . . . . 10.2.0.A82; 04 Aug 2021



------------------------------
Alberto Leal
System Analyst
Millano Distribuidora de Auto Pecas Ltda
Varzea Grande MT BR
------------------------------
Alberto, we're looking at this and we'll get back to you on Monday. Meanwhile, please do:

ls -l /home
ls -l /home/saci

from Linux and do:

!id

from D3 and copy/paste/reply the results.

------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------
Alberto, we're looking at this and we'll get back to you on Monday. Meanwhile, please do:

ls -l /home
ls -l /home/saci

from Linux and do:

!id

from D3 and copy/paste/reply the results.

------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------

Hy Brian...

today i tried to use the / directory to see if was sub-directory permission

but got the same error

i created /utilsaci

[root@d3erp /]# ls -l /utilsaci/
total 0
[root@d3erp /]# ls -lah /utilsaci/
total 8,0K
drwxrwxrwx 2 root root 4,0K Dez 5 10:37 .
dr-xr-xr-x. 34 root root 4,0K Set 2 14:26 ..



------------------------------
Alberto Leal
System Analyst
Millano Distribuidora de Auto Pecas Ltda
Varzea Grande MT BR
------------------------------

Hy Brian...

today i tried to use the / directory to see if was sub-directory permission

but got the same error

i created /utilsaci

[root@d3erp /]# ls -l /utilsaci/
total 0
[root@d3erp /]# ls -lah /utilsaci/
total 8,0K
drwxrwxrwx 2 root root 4,0K Dez 5 10:37 .
dr-xr-xr-x. 34 root root 4,0K Set 2 14:26 ..



------------------------------
Alberto Leal
System Analyst
Millano Distribuidora de Auto Pecas Ltda
Varzea Grande MT BR
------------------------------
At this point I'd log a case and let one of us look at it.

------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------
At this point I'd log a case and let one of us look at it.

------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------
Ok just openned a new case

------------------------------
Alberto Leal
System Analyst
Millano Distribuidora de Auto Pecas Ltda
Varzea Grande MT BR
------------------------------