I opened case 01108919 for the subject.
In few words: fresh installa works, update not.
Cause: a lot of files are not updated.
Best regards
Stefano
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Stefano Maran
Senior programmer
GTN SpA
Tavagnacco IT
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Sorry, wrong version: 10.4.1 -> 10.4.0.1
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Stefano Maran
Senior programmer
GTN SpA
Tavagnacco IT
------------------------------
Sorry, wrong version: 10.4.1 -> 10.4.0.1
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Stefano Maran
Senior programmer
GTN SpA
Tavagnacco IT
------------------------------
Hi Stefano. I saw the case, am looking now, testing on my boxes, but I believe this may be a known issue. 10.4.0.1 is essentially a hot fix, not a full-blown release, provided to address a lot of 10.4.0 issues. I believe that when 10.4.1 comes out it will be able to upgrade 10.4.0, but not sure about earlier versions. I'll check.
I have found that the best way to "upgrade" 10.4.0 to 10.4.0.1 (and maybe even 10.3.4), is to do a "standard" uninstall of 10.4.0 which leaves all your data and registry entries in place, then install 10.4.0.1. I'll try that here and update you.
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Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------
Hi Stefano. I saw the case, am looking now, testing on my boxes, but I believe this may be a known issue. 10.4.0.1 is essentially a hot fix, not a full-blown release, provided to address a lot of 10.4.0 issues. I believe that when 10.4.1 comes out it will be able to upgrade 10.4.0, but not sure about earlier versions. I'll check.
I have found that the best way to "upgrade" 10.4.0 to 10.4.0.1 (and maybe even 10.3.4), is to do a "standard" uninstall of 10.4.0 which leaves all your data and registry entries in place, then install 10.4.0.1. I'll try that here and update you.
------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------
Well, I'm testing now, and in my first pass, even the standard uninstall did not work. Still testing, maybe I did something wrong. I'll keep you posted.
I'm posting this here instead of the case so that none of folks out there try the 10.4.0-10.4.0.1-standard-uninstall thing before I verify that it works.
------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------
Well, I'm testing now, and in my first pass, even the standard uninstall did not work. Still testing, maybe I did something wrong. I'll keep you posted.
I'm posting this here instead of the case so that none of folks out there try the 10.4.0-10.4.0.1-standard-uninstall thing before I verify that it works.
------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------
I posted our formal warning in a new Forum topic just now.
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Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------
I posted our formal warning in a new Forum topic just now.
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Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------
Hi Brian,
So which is the procedure to upgrade 10.4.0 to 10.4.0.1 on windows?
When will - D3 windows 10.4.1 - be available?
Please, give us clear instructions on how to proceed.
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Jorge Salvat
ES
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Hi Brian,
So which is the procedure to upgrade 10.4.0 to 10.4.0.1 on windows?
When will - D3 windows 10.4.1 - be available?
Please, give us clear instructions on how to proceed.
------------------------------
Jorge Salvat
ES
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Please see the other topic for my response.
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Brian S. Cram
Principal Technical Support Engineer
Rocket Software
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