Skip to main content

I opened case 01108919 for the subject.

In few words: fresh installa works, update not.

Cause:  a lot of files are not updated.

Best regards

Stefano



------------------------------
Stefano Maran
Senior programmer
GTN SpA
Tavagnacco IT
------------------------------

I opened case 01108919 for the subject.

In few words: fresh installa works, update not.

Cause:  a lot of files are not updated.

Best regards

Stefano



------------------------------
Stefano Maran
Senior programmer
GTN SpA
Tavagnacco IT
------------------------------

Sorry, wrong version: 10.4.1 -> 10.4.0.1



------------------------------
Stefano Maran
Senior programmer
GTN SpA
Tavagnacco IT
------------------------------

Sorry, wrong version: 10.4.1 -> 10.4.0.1



------------------------------
Stefano Maran
Senior programmer
GTN SpA
Tavagnacco IT
------------------------------

Hi Stefano. I saw the case, am looking now, testing on my boxes, but I believe this may be a known issue. 10.4.0.1 is essentially a hot fix, not a full-blown release, provided to address a lot of 10.4.0 issues. I believe that when 10.4.1 comes out it will be able to upgrade 10.4.0, but not sure about earlier versions. I'll check.

I have found that the best way to "upgrade" 10.4.0 to 10.4.0.1 (and maybe even 10.3.4), is to do a "standard" uninstall of 10.4.0 which leaves all your data and registry entries in place, then install 10.4.0.1. I'll try that here and update you.



------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------

Hi Stefano. I saw the case, am looking now, testing on my boxes, but I believe this may be a known issue. 10.4.0.1 is essentially a hot fix, not a full-blown release, provided to address a lot of 10.4.0 issues. I believe that when 10.4.1 comes out it will be able to upgrade 10.4.0, but not sure about earlier versions. I'll check.

I have found that the best way to "upgrade" 10.4.0 to 10.4.0.1 (and maybe even 10.3.4), is to do a "standard" uninstall of 10.4.0 which leaves all your data and registry entries in place, then install 10.4.0.1. I'll try that here and update you.



------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------

Well, I'm testing now, and in my first pass, even the standard uninstall did not work. Still testing, maybe I did something wrong. I'll keep you posted.

I'm posting this here instead of the case so that none of folks out there try the 10.4.0-10.4.0.1-standard-uninstall thing before I verify that it works.



------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------

Well, I'm testing now, and in my first pass, even the standard uninstall did not work. Still testing, maybe I did something wrong. I'll keep you posted.

I'm posting this here instead of the case so that none of folks out there try the 10.4.0-10.4.0.1-standard-uninstall thing before I verify that it works.



------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------

I posted our formal warning in a new Forum topic just now.



------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------

I posted our formal warning in a new Forum topic just now.



------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------

Hi Brian,

So which is the procedure to upgrade 10.4.0 to 10.4.0.1 on windows?

When will  - D3 windows 10.4.1 -  be available?

Please, give us clear instructions on how to proceed.



------------------------------
Jorge Salvat
ES
------------------------------

Hi Brian,

So which is the procedure to upgrade 10.4.0 to 10.4.0.1 on windows?

When will  - D3 windows 10.4.1 -  be available?

Please, give us clear instructions on how to proceed.



------------------------------
Jorge Salvat
ES
------------------------------

Please see the other topic for my response.



------------------------------
Brian S. Cram
Principal Technical Support Engineer
Rocket Software
------------------------------