Problem:

Start requests from the Admin Interface result in the following output to the MFDS console:

CASSI4002W Error (CONNECT_ERROR) binding to MFDS 09:32:02

CASCD0052S ES daemon is not active 09:32:32

CASCD0051F ES "XXXXX" was not started 09:32:32

CASMG9999E CS5006,06 casgate: Init failure ( -1) in dfhgreqm with region XXXXS schemaadmin                                                               

CASCS5006I 07 casgate: Reason was: 02 casgate: Unable to attach shared memory 09:33:11

Failed to connect to region XXXXX return-code: 4-

Command execution aborted.

Return code: 15

Resolution:

1. If restricted access to MFDS is enabled, then a username that is no longer than 8 characters must be used when starting Enterprise Server. Therefore, "schemaadmin" cannot be used. For all the default accounts in MFDS, use the "modify" account (which has "modify" as its password when the product is installed), or create a new account with suitable permissions.

2. If using the "Use custom server ID certificate" option, make sure that all the paths and passphrases have the correct values (there is no scope for error). Also, the "MF_ROOT_CERT" environment variable needs to be set to the path of the root certificate file, e.g. "MF_ROOT_CERT=c:\\mycerts\\CARootcert.pem". This environment variable needs to be set for both the MFDS process and for any processes attempting to connect to it, e.g casstart/casstop. If MFDS is running as a service then this variable needs to be set as a system environment variable and the MFDS service must be restarted to pick it up.

3. If not using the "Use custom server ID certificate" option, then first check that the default "DemoCA" certificate directory has been created by the product install.

NOTE: If a firewall is present, check that the port used for the SSL connection to MFDS is open (86, the usual default, is not the one that will be used). A fixed port can be specified using the "Secure Port" MFDS configuration option.