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Enterprise Analyzer Installation Issues

  • November 9, 2017
  • 1 reply
  • 0 views

All

We are trying to Install MF EA on Windows server 2008 . Installation is getting failed with the above mentioned issue.

.nET framework 3.0 is enabled.Admin rights is already provided on the server. 

 

Error :

Could not Open Key :

 

HKEY_LOCAL_MACHINE32\\SOFTWARE\\Wow6432Node\\MicroFocus\\Mainframe Access\\MFMFAPackage. Verify that you have sufficient access to that Key or contact support personnel.

 

The id which is used to install has full admin rights and permissions.

 

Thanks

Karthik


#EnterpriseAnalyzer

1 reply

  • 0 replies
  • November 9, 2017

All

We are trying to Install MF EA on Windows server 2008 . Installation is getting failed with the above mentioned issue.

.nET framework 3.0 is enabled.Admin rights is already provided on the server. 

 

Error :

Could not Open Key :

 

HKEY_LOCAL_MACHINE32\\SOFTWARE\\Wow6432Node\\MicroFocus\\Mainframe Access\\MFMFAPackage. Verify that you have sufficient access to that Key or contact support personnel.

 

The id which is used to install has full admin rights and permissions.

 

Thanks

Karthik


#EnterpriseAnalyzer
Hi Karthik, please try right-clicking the installer executable and select "Run as administrator."