Created On:  14 March 2011

Problem:

Installing 6.0 Studio Enterprise Edition ServicePack 1 Wrappack 1 on Windows receive the follwoing error and the update is backed out. 

“Error 1920.Service EnterpriseLink Loader Service (ELService) failed to start”

Resolution:

Run Windows Program and Feature Repair function for Micro Focus Studio Enterprise Edition 6.0 the required registry entries were recovered. Verify that the service EnterpriseLink Loader Service was successfully started. Restart 6.0 Studio Enterprise Edition ServicePack 1 Wrappack 1 update install.
Incident #2506878