Hi,

Two of my colleagues are getting the below message after they registered in Microfocus Support portal in order to raise/open cases. Need assistnace.

• Ask a Delegated Administrator in your organization to add you as a contact to your organization's account in the Support Portal. See also Managing Users in Support Portal.
  • If you do not know the Delegated Administrators in your organization, contact Customer Support using the Chat feature on the Support Portal website or by telephone.

Hi Noel, I recommend those affected colleagues to contact their Delegated Administrator in your organization to help with setting up access. If you need any guidance to this please let me know.

Hi Kim, 

Please guide how to fix.