Created On: 14 November 2011
Problem:
No data is being displayed on the Enterprise View (Modernization Workbench - APM) dashboard. How can this be repaired?
Resolution:
There are 2 possible actions to recover the misisng display.
1. Make sure the Update Trending Snapshot has been run on a successfully verified workspace.
To do this:
- Open the Modernization Workbench tool.
- Open the workspace.
- From the PREPARE menu, choose UPDATE TRENDING SNAPSHOT.
- Close and re-open the Enterprise View dashboard.
2. Clear the Internet Explorer cache information.
- This forces a new version of the web page to be loaded and the details refreshed.
1. Make sure the Update Trending Snapshot has been run on a successfully verified workspace.
To do this:
- Open the Modernization Workbench tool.
- Open the workspace.
- From the PREPARE menu, choose UPDATE TRENDING SNAPSHOT.
- Close and re-open the Enterprise View dashboard.
2. Clear the Internet Explorer cache information.
- This forces a new version of the web page to be loaded and the details refreshed.
Incident #2531348
Old KB# 35216
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