Problem:
user is having problem accessing a project within a Citrix environment and having a project locked.
Resolution:
The customer has all rights for projects in Citrix environment as READ ONLY, so the users are able to view the shared projects without causing a delay by any ONE user when accessing a project.
When a project is locked up to debug what is going on, verify the following files aren't locked up:
projectname.rp1
projectname.rp3
these files exist in both the SHA and PRJ folders.
Old KB# 1138
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