I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Hi there,
If you have downloaded EDPE last month, that was a beta version. We are now GA and I would suggest that you download from online.microfocus.com/enterprise-developer-pe and get the new GA version. You will need to register again, but it is a simple and quick process. You will get an email, download the new version and install it. go over the same authorization process and you should be good to go. If you need any additional assistance, we will be here.
thanks
Julia
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Thank you!
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Thank you!
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Thank you!
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Julia,
I registered for the GA version, downloaded and installed. When I get the Product Licensing screen, I select "I want to activate the free product" and enter my e-mail. When I click the Activate License button I'm still seeing the same message: "Unable to acquire product license"...
Chuck
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Julia,
I registered for the GA version, downloaded and installed. When I get the Product Licensing screen, I select "I want to activate the free product" and enter my e-mail. When I click the Activate License button I'm still seeing the same message: "Unable to acquire product license"...
Chuck
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Julia,
I registered for the GA version, downloaded and installed. When I get the Product Licensing screen, I select "I want to activate the free product" and enter my e-mail. When I click the Activate License button I'm still seeing the same message: "Unable to acquire product license"...
Chuck
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Hi Chuck,
Let me check what is going on and I will get back to you soonest. Apologies for the inconvenience.
Julia
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Very quickly. Did you use the same email address as used when registering to download the GA version? Both emails must the same in order for the activation to work. Please let me know.
Thank you
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Very quickly. Did you use the same email address as used when registering to download the GA version? Both emails must the same in order for the activation to work. Please let me know.
Thank you
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Very quickly. Did you use the same email address as used when registering to download the GA version? Both emails must the same in order for the activation to work. Please let me know.
Thank you
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Yes: chuck.stone@symetra.com
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Yes: chuck.stone@symetra.com
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Yes: chuck.stone@symetra.com
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Thank you Chuck. There was a small issue that has been correct. Apologies for that. Could you please try again and let me know how it goes?
Thank you
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Julia, Still getting the same result... Chuck
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Julia, Still getting the same result... Chuck
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Julia, Still getting the same result... Chuck
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Chuck,
Your best bet if you are using a virtual machine is to do a clean install. This is a long time issue I have faced and is caused by the licensing software underlying all of Microfocus products.....
Cheers,
Bash
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Chuck,
Your best bet if you are using a virtual machine is to do a clean install. This is a long time issue I have faced and is caused by the licensing software underlying all of Microfocus products.....
Cheers,
Bash
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Chuck,
Your best bet if you are using a virtual machine is to do a clean install. This is a long time issue I have faced and is caused by the licensing software underlying all of Microfocus products.....
Cheers,
Bash
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Hi Chuck,
We were doing some tests and verification with your email. Our logs can track back your email. Can you try to activate using the manual activation? The manual activation is via email, and if you would just copy the data and follow the instructions -- the email should get to us and activation should happen.
Please let me know how it goes.
Thanks
Julia
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Julia - submitted the request for manual activation, received the reply e-mail and was able to successfully active using the key returned. Thanks so much for your help in getting this resolved! Chuck
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Julia - submitted the request for manual activation, received the reply e-mail and was able to successfully active using the key returned. Thanks so much for your help in getting this resolved! Chuck
I installed and authorized EDPE last month but just got a new PC. When I tried to install EDPE on the new machine I was unable to authorize the software again. I tried to revoke the license on the old machine but that does not seem to have resolved the issue. How do I reauthorize on my new machine?
Julia - submitted the request for manual activation, received the reply e-mail and was able to successfully active using the key returned. Thanks so much for your help in getting this resolved! Chuck
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
77 4th Avenue
Waltham, MA 02451 USA
