I observed this issue occurring again. Before restarting the services, I collected all the logs. Although the services appear to be up and running, they remain inaccessible. There Services are running but the server is inaccessible, i am seeing the issue reoccurring for the third time now
I observed this issue occurring again. Before restarting the services, I collected all the logs. Although the services appear to be up and running, they remain inaccessible. There Services are running but the server is inaccessible, i am seeing the issue reoccurring for the third time now
Thank you for using the forum to report the issue. There are several possible reasons why the Reflection for Secure IT server for Windows cannot establish a connection. The server debug logs can be very helpful in effectively troubleshooting these issues. Please open a case with Rocket technical Support and attach the logs for further assistance. You can open a case by contacting the Rocket Software / Micro Focus Host Connectivity Technical Support group:
- via phone at https://www.microfocus.com/en-us/contact-support/stackb
- via the online portal following the instructions at https://portal.microfocus.com/s/article/KM000009815
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
77 4th Avenue
Waltham, MA 02451 USA
