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Run-Time Error in Performing Legacy Search Criteria

  • February 5, 2016
  • 0 replies
  • 1 view

Michael Tong

Problem:

User receives a pop-up run-time error when attempting to perform a search in the Legacy Search feature (New Criteria or Existing Criteria).

Resolution:

Issue is usually related to permissions on the XML files that store the searches.  User should ensure read/write permissions on the HCSearch.xml file in the workspace directory, as well as the Options folder in the workspace directory, specifically any q*****.xml files.


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