unable to register the product

Hi Suresh, have you previously installed the product in that machine?

Hi Suresh, please advise if you have followed these steps:

To activate Enterprise Developer Personal Edition

Note: Having activated Enterprise Developer Personal Edition, your use of it is limited to 365 days.

After this period you will need to enter an authorization code in order to continue using it, either for a

30 day trial or full license of Enterprise Developer.

1. Start Enterprise Developer.

If you have not installed a license for Enterprise Developer, starting the IDE and trying to create a

COBOL project opens the Micro Focus Enterprise Developer Product Licensing dialog box. If you

cancel this dialog box, you can invoke it again from Help > Micro Focus Product Help > Product

Licensing.

2. Click I want to activate the free product.

3. Ensure that the email address used to register the product is in the Email address text entry field. If

you haven't registered your email address yet, click registration page and follow the instructions on

that page.

4. Select one of the following options:

Automatic Use this if you have Internet access.

1. Click Activate License to activate your copy of Enterprise Developer Personal Edition.

Manual Use this if you are not connected to the Internet.

1. Click Send email.

This opens your default mail client and creates a new email filled in with the details to

send to Micro Focus about activating your copy of the free Personal Edition of the

product.

Note: If there is no mail client installed on your machine, you will be presented

with a template that includes the email address, the subject and the contents of

an email to send with a mail client of your choice. Do not modify the details.

You will receive a response email with details about your authorization request.

2. Paste the contents of the response email in the designated field in the Micro Focus

Enterprise Developer Product Licensing dialog box.

3. Click Activate License.

This displays a message confirming your request for authorization has been

successful.

4. Click Close.

Thanks for update, I tried to follow the above steps, but I could not see the below options in the screen"Micro Focus Enterprise Developer Product Licensing" .

Please help me on thsi.

4. Select one of the following options:

Automatic Use this if you have Internet access.

1. Click Activate License to activate your copy of Enterprise Developer Personal Edition.

Manual Use this if you are not connected to the Internet.

1. Click Send email.

This opens your default mail client and creates a new email filled in with the details to

send to Micro Focus about activating your copy of the free Personal Edition of the

product.

Note: If there is no mail client installed on your machine, you will be presented

with a template that includes the email address, the subject and the contents of

an email to send with a mail client of your choice. Do not modify the details.

You will receive a response email with details about your authorization request.

2. Paste the contents of the response email in the designated field in the Micro Focus

Enterprise Developer Product Licensing dialog box.

3. Click Activate License.

This displays a message confirming your request for authorization has been

successful.

Thanks for update, I tried to follow the above steps, but I could not see the below options in the screen"Micro Focus Enterprise Developer Product Licensing" .

Please help me on thsi.

4. Select one of the following options:

Automatic Use this if you have Internet access.

1. Click Activate License to activate your copy of Enterprise Developer Personal Edition.

Manual Use this if you are not connected to the Internet.

1. Click Send email.

This opens your default mail client and creates a new email filled in with the details to

send to Micro Focus about activating your copy of the free Personal Edition of the

product.

Note: If there is no mail client installed on your machine, you will be presented

with a template that includes the email address, the subject and the contents of

an email to send with a mail client of your choice. Do not modify the details.

You will receive a response email with details about your authorization request.

2. Paste the contents of the response email in the designated field in the Micro Focus

Enterprise Developer Product Licensing dialog box.

3. Click Activate License.

This displays a message confirming your request for authorization has been

successful.

Hi Suresh, please try to register your email address and see if the options becomes available.

Hi Suresh, could you confirm the OS version you have installed the product on, please?

Thanks for confirming that the OS is Windows 7. Please reply to this thread, so more engineers can follow the issue. Did you install the product with full admin rights? If you did, please go Add/Remove programs and Repair Enterprise Developer. If you did not use full admin rights, please uninstall the product and install again (right-click on executable and run as administrator). Then follow the registration steps again and see if you have the option to activate the license.

Hi, I had repaired the software though it did not work, so i have re-installed it, but still the licensing screen does not have the "Activate Licence" button.

Hello Suresh,

can you please confirm if you have (after disinstalling the product) install it with Admin rights? At this stage your issue seems to be related to this.

Can you please make sure that this is done and alsoc an you please lower your UAC?

Thank you.

Hello Suresh,

it is difficult to establish what it is happening if you are vague in replying.

We have established that the issue seems to be from your side and we believe that it is due to administartor rights.

Can you please unistall the product and installing it using Admin rights? You can easily do so by right click to the excutable and select Run as Administartor,. We have test it in house and know that it works.

Regards,

Rosa