Created On:  05 January 2011

Problem:

When installing MFEEE 3.1 on a windows 7 machine, it may cause a failure in MFC42.DLL:

"Unexpected Error"
C0000005 Access Violation Error at ....
C:\\MFE\\Base\\Bin\\MFC42.DLL

Resolution:

Installation support for windows 7 was not included in the initial deliveries of the Mainframe Express Enterprise Edition 3.1 CD.

MFC42.DLL may be corrupted during the failed install.
MFC42.DLL is part of Microsoft Visual C 6.0 run-time and is supplied as part of the Mainframe Express Installation. You may have several versions of this dll in your system.

Request a new "Re-Cut" installation CD from your sales representative and install the base product from it.
Download and install WrapPack 06 from our support website.
Download and install WrapPack 08 for the latest maintenance.
Incident #2486727