Hi all.
I hope they are fine, it turns out that I have a myextra 9.4 client installed and I am trying to open the application "status App", but when trying to open it, it does not let me, it throws me a Windows error:
Anyone know what can it be? Thanks a lot
Hi all.
I hope they are fine, it turns out that I have a myextra 9.4 client installed and I am trying to open the application "status App", but when trying to open it, it does not let me, it throws me a Windows error:
Anyone know what can it be? Thanks a lot
Hi NelsonZamudio,
You have an older version of the Extra! software so upgrading to the latest release 9.6 could resolve this issue for you. My initial suggestion is to try to run a repair through add/remove programs to see if a component is missing or corrupted. If that does not resolve the issue, please give a better description of what you are attempting to do that leads up to this error. The status application is generally used to troubleshoot connectivity issues to the host.
Regards,
Jeff B
Hi NelsonZamudio,
You have an older version of the Extra! software so upgrading to the latest release 9.6 could resolve this issue for you. My initial suggestion is to try to run a repair through add/remove programs to see if a component is missing or corrupted. If that does not resolve the issue, please give a better description of what you are attempting to do that leads up to this error. The status application is generally used to troubleshoot connectivity issues to the host.
Regards,
Jeff B
Hello
We have re-installed the application and it worked correctly
thanks for your help
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