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Cannot open Reflection Workspace

  • April 20, 2023
  • 1 reply
  • 5 views
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I have just installed Reflection on a Windows server but cannot open the Reflections Workspace due to an error relating to "Attachmate.emulation.frame not working"

Can some please assist as to why this is happening?


#Reflection

1 reply

Jeff Ball
  • Jeff BallModerator
  • Moderator
  • April 22, 2023

I have just installed Reflection on a Windows server but cannot open the Reflections Workspace due to an error relating to "Attachmate.emulation.frame not working"

Can some please assist as to why this is happening?


#Reflection

Hi Raheel,

This issue is probably going to take direct troubleshooting with a technician, but you can have a look at the Windows Event Log to see what the application log for this error.  This can have to do with where the application and configuration files are installed and whether the user has access to those files.  You could login as administrator and see if the same error occurs.

Thanks,

Jeff B.

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