Skip to main content

This article explains the steps to generate a RUMBA binary trace.

Problem:

At times it may be necessary to provide SupportLine with diagnostic information in the form of a RUMBA binary trace. How is this done?

Resolution:

On a test machine which you can replicate the reported problem:
  1. Close all RUMBA sessions including any RUMBA software items that may be present in the Windows System Tray.
  2. Click Start > Programs > RUMBA Folder > RUMBA Administrative Tools > RUMBA Trace.
  3. In the RUMBA Trace console click File > Clear Binary File. This will ensure that no previous data is in the trace from past attempts.
  4. In the RUMBA Trace console click Options > Configuration.
  5. On the API Selection tab, click the Select All button.
  6. Click on the Output tab and check the Binary File check box. Make sure there is no checkmark next to formatted, as we want only a Binary trace. Make a note of the folder where the Binary File (RUMBATRC.BIN) will be saved. You may wish to redirect the output of this file to the desktop to make it easy to locate. Click the OK button when finished on this tab.
  7. Minimize the RUMBA Trace console.
  8. Using a minimal amount of steps, reproduce the issue. If taking simultaneous AS/400 communications trace and/or ODBC traces, please be sure that these tracing tools have been setup and started before you start reproducing the problem.
  9. Log-off of the host if necessary, and close the RUMBA display session if possible.
  10. Maximize the RUMBA Trace console and choose File > Exit to end the trace.
Note: You may need to take a trace using the most current version of RUMBA. Check with your SupportLine Specialist if you are not running the most current version of the software. Make sure no other RUMBA or 5250 data stream activity is present on test PC at time of tracing.

Old KB# 14599

#Rumba
#SupportTip
Terms & ConditionsAccessibility statement