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Im a Reflection for the Web user, i currently have MSS installed on the VM but the service keeps on stopping, its not running as it should. Also i wanted to configure the LDAP for the AD I keep on getting the error (LDAP configuration incorrect), The MSS is running on a separate network as AD. Is it possible to achieve that or everything should be on the same network to achieve this?


#Reflection

Im a Reflection for the Web user, i currently have MSS installed on the VM but the service keeps on stopping, its not running as it should. Also i wanted to configure the LDAP for the AD I keep on getting the error (LDAP configuration incorrect), The MSS is running on a separate network as AD. Is it possible to achieve that or everything should be on the same network to achieve this?


#Reflection

Seneme,  if the MSS service is shutting down after you start it up, normally you will see errors in log files.  I would imagine something serious is wrong for a new install to stop the service immediately.  Something like other programs already using a port you need, bad keystores for TLS or insufficient memory / CPU cores.

Are there any exceptions showing up in the mss\\server\\logs\\container.log or servletengine0.log ? 


Seneme,  if the MSS service is shutting down after you start it up, normally you will see errors in log files.  I would imagine something serious is wrong for a new install to stop the service immediately.  Something like other programs already using a port you need, bad keystores for TLS or insufficient memory / CPU cores.

Are there any exceptions showing up in the mss\\server\\logs\\container.log or servletengine0.log ? 

Hi Rick, i have increased the memory to 8gb and the CPU's as well to 4cpu's. For the port (client opened all the ports) or it could be that there is a program that uses the same port as MSS.


Hi Rick, i have increased the memory to 8gb and the CPU's as well to 4cpu's. For the port (client opened all the ports) or it could be that there is a program that uses the same port as MSS.

Apr 13, 2022 2:14:54 PM org.bouncycastle.jsse.provider.ProvTlsServer notifyAlertReceived
INFO: Server received fatal(2) certificate_unknown(46) alert
Apr 13, 2022 2:14:54 PM org.bouncycastle.jsse.provider.ProvTlsServer notifyAlertReceived
INFO: Server received fatal(2) certificate_unknown(46) alert
Apr 13, 2022 2:17:57 PM org.bouncycastle.jsse.provider.ProvTlsServer notifyAlertReceived
INFO: Server received fatal(2) certificate_unknown(46) alert
Apr 13, 2022 2:22:57 PM org.bouncycastle.jsse.provider.ProvTlsServer notifyAlertReceived
INFO: Server received fatal(2) certificate_unknown(46) alert
Apr 13, 2022 2:23:58 PM org.bouncycastle.jsse.provider.ProvTlsServer notifyAlertReceived
INFO: Server received fatal(2) certificate_unknown(46) alert
Apr 13, 2022 2:25:23 PM org.bouncycastle.jsse.provider.ProvTlsServer notifyAlertReceived
INFO: Server received fatal(2) certificate_unknown(46) alert
Apr 13, 2022 2:25:54 PM org.bouncycastle.jsse.provider.ProvTlsServer notifyAlertReceived
INFO: Server received fatal(2) certificate_unknown(46) alert