Hi,
Recently keep facing some disconnection in reflection for SecureIT for Windows.
I tried to look solutions and workaround for the error but end up cannot find anything related to that.
The error log:
000000118098 2019-05-10 15:11:59.117 5036 XXXX:[Warning][20094] sshd.cpp:LoginProc(5558) The client has been disconnected, we sent the following disconnect reason: SSH_DISCONNECT_PROTOCOL_ERROR, description: packet length too large (2486619118), may be decryption problem
000000118099 2019-05-10 15:11:59.117 5036 XXXX:[Info][30050] Session server 3693: Closing session server.
I try to search on this error but not much things I can get.
And this error is happening intermittent (maybe twice a month).
Anyone having this issue before and have the solution?
Can kindly advise for this? or any help?
Thanks
#Reflection#SecureITtspdpsupport,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
These forums are peer-to-peer, best effort, volunteer run and that if your issue
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tspdpsupport,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
These forums are peer-to-peer, best effort, volunteer run and that if your issue
is urgent or not getting a response, you might try one of the following options:
- Visit
https://www.microfocus.com/support-and-services and search the knowledgebase and/or check
all the other self support options and support programs available.
- Open a service request:
https://www.microfocus.com/support- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (
http://forums.microfocus.com)
- You might consider hiring a local partner to assist you.
https://www.partnernetprogram.com/partnerfinder/find.htmlBe sure to read the forum FAQ about what to expect in the way of responses:
http://forums.microfocus.com/faq.phpSometimes this automatic posting will alert someone that can respond.
If this is a reply to a duplicate posting or otherwise posted in error, please
ignore and accept our apologies and rest assured we will issue a stern reprimand
to our posting bot.
Good luck!
Your Micro Focus Forums Team
http://forums.microfocus.comtspdpsupport,
We will need more of the event log and more information about the configuration to troubleshoot this issue. I suggest contacting Reflection Technical Support at
support2@microfocus.com and open a Service Request.
Thanks,
Jeff
