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Thanks to you who attended our webinar January 28th on new Rocket Terminal Emulator. I was really excited to see the interest in the product - we received many questions during the live session and they are answered below. If you watch the replay and have further questions feel free to ask us in the thread.



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Haseeb Jawad
Rocket Software
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Q23: ­Does every Rocket TE user have to be added to Admin Console (we have anonymous users over the Web)­?

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
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If you're looking for user authentication, you would have to add all of them. You can also have anonymous users that don't go through any user authentication and in that case, you don't have to create them in the Administration Console. As required, you can continue to use anonymous users.

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Tommy Hueber
Rocket Software
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Q24: After upgrading from BZ 8.1.1 to Rocket TE 10.1, what do users need to do in order to upgrade?

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
------------------------------

You install the latest Rocket TE, copy session settings and configuration from your BZ 8.1.1 to folder to Rocket TE 10.1. folder (if the working directory/folder has been changed).



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Tommy Hueber
Rocket Software
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Q26: Have you had any customers migrate from Clearview's COSTAR to Rocket Terminal Emulator?­

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
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While we can't share exact examples, we have successfully migrated customers from many other terminal emulators to Rocket Terminal Emulator.



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Tommy Hueber
Rocket Software
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Q29: What is Rocket Terminal Emulator (Desktop Edition)? And, what happened to BlueZone Desktop and BlueZone Web-to-Host?

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
------------------------------

BlueZone Desktop and BlueZone Web-to-Host have now been combined under one name, Rocket Terminal Emulator (Desktop Edition). Rocket Terminal Emulator (Desktop Edition) can be deployed either by downloading and installing the executable directly on your PC (formerly BlueZone Desktop), or deploying the centrally configured executable from the Web server (formerly BlueZone Web-to-Host). The main difference is how the software is installed on your PC, offering you greater flexibility. Learn more about Rocket Terminal Emulator (Desktop Edition) here.



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Tommy Hueber
Rocket Software
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Q28: ­I can't find anything about the terminal emulator (BlueZone, BlueZone Web) I bought from Rocket Where did it go? What are different editions of the product?

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
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Rocket BlueZone and Rocket BlueZone Web have are now under one name: Rocket Terminal Emulator. It has two editions of the product: Rocket Terminal Emulator (Desktop Edition) which used to be Rocket BlueZone Terminal Emulation; and Rocket Terminal Emulator (Web Edition) which used to be Rocket BlueZone Web.



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Tommy Hueber
Rocket Software
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Q30: What is Rocket Terminal Emulator (Web Edition)? And, what happened to BlueZone Web?

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
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BlueZone Web has now been renamed as Rocket Terminal Emulator (Web Edition). Learn more here.



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Tommy Hueber
Rocket Software
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Q31: Why does the version number start with 10.x for Rocket Terminal Emulator. Why don't we have 1.2.x for Web Edition or 8.x for Desktop Edition?

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
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In recognition of the renaming of the solution and the ongoing investment in innovation in terminal emulation, as well as to streamline the numbering across our Desktop and Web editions, we have chosen to standardize on the 10.1.0 version number for both our editions.



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Tommy Hueber
Rocket Software
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Q32: Have you also changed the names for other terminal emulators (Passport, BlueZone HostFront, WebConnect)?

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
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Our other terminal emulator products (Passport, HostFront, WebConnect) have not been renamed. Every customer of those products is also welcomed to upgrade to Rocket Terminal Emulator. If you are on active maintenance, upgrading to Rocket Terminal Emulator might be included in your subscription. Chat with our terminal emulation experts to learn more.



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Tommy Hueber
Rocket Software
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Q10: Can we use a different port other than Telnet port 23?

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
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That's correct. The default is Telnet port 23, but you also can configure the emulator to use a custom port. You can also configure TLS or a different secure protocol.



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Mike Slater
Rocket Software
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Q13: ­Can you define a zLinux session in Rocket Terminal Emulator?­

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
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Both Rocket Terminal Emulator (Desktop Edition) and Rocket Terminal Emulator (Web Edition) support various VT emulations over Telnet/SSH.



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Mike Slater
Rocket Software
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Q15: Does TE support 43 line?

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
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Both Rocket Terminal Emulator (Desktop Edition) and Rocket Terminal Emulator (Web Edition) support 3270 Model 4 (43x80).



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Mike Slater
Rocket Software
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Q20: Several user sessions and settings exist each on different machines for Passport PC to Host. How is this combined into the Web Edition?

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
------------------------------

Rocket Terminal Emulator (Web Edition) stores all session settings and user settings on the server. This allows a user to switch between devices with ease. The admin has broad control over allowing users control of their own settings, to allow users to create their own sessions, etc.



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Mike Slater
Rocket Software
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Q24: After upgrading from BZ 8.1.1 to Rocket TE 10.1, what do users need to do in order to upgrade?

------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
------------------------------

You install the latest Rocket TE, copy session settings and configuration from your BZ 8.1.1 to folder to Rocket TE 10.1. folder (if the working directory/folder has been changed).



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Mike Slater
Rocket Software
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Q27: Can I change the configuration that has been configured by the central administrator? Is there a local override available (e.g. to change security encryption setting)­?

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
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A user cannot modify the connection related settings for pre-defined sessions such as Session Type, Connection Type, TCP Host, TCP Port and Security Settings. The admin can grant different privileges to groups of users to modify various other settings such as creating their own sessions, customizing session settings, etc.



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Mike Slater
Rocket Software
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Q25: What is the maximum supported simultaneous connections for the Rocket TE Web Edition?

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Dave Andrews
Head of Customer Engagement
Rocket Software
[Phone]
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We have customers that have used thousands of concurrent sessions.

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Leonard Jacobs
Sr Systems Engineer
Rocket Software
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