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Hello, 

We have a user that gets this message after clicking on either 

Mail Recipient 

Mail Recipient ( as Attachment)

This feature is working for me without a problem. 

We appear to be on the same edition of Rocket and Outlook. We are both using Outlook outside of Microsoft Sharepoint as well. 



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Michael Hlusak
Quality Anaylist
United States Postal Service
Washington DC US
------------------------------

Hello, 

We have a user that gets this message after clicking on either 

Mail Recipient 

Mail Recipient ( as Attachment)

This feature is working for me without a problem. 

We appear to be on the same edition of Rocket and Outlook. We are both using Outlook outside of Microsoft Sharepoint as well. 



------------------------------
Michael Hlusak
Quality Anaylist
United States Postal Service
Washington DC US
------------------------------

Hi Michael,

Could you please check the version of outlook? If your outlook is 64bit, we recommend you use RTE Desktop Edition 64bit as well.

Thanks,

Yingying



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Yingying Xu
Developer
Rocket Internal - All Brands
------------------------------

Hi Michael,

Could you please check the version of outlook? If your outlook is 64bit, we recommend you use RTE Desktop Edition 64bit as well.

Thanks,

Yingying



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Yingying Xu
Developer
Rocket Internal - All Brands
------------------------------

Yingyang, 

That solves our issue; thank you!



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Michael Hlusak
Computer Systems Scheduler
United States Postal Service
Washington DC US
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