------------------------------
Haseeb Jawad
Rocket Software
------------------------------
------------------------------
Haseeb Jawad
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
------------------------------
Haseeb Jawad
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
------------------------------
Haseeb Jawad
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
------------------------------
Haseeb Jawad
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
------------------------------
Haseeb Jawad
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
------------------------------
Haseeb Jawad
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
------------------------------
Haseeb Jawad
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
------------------------------
Haseeb Jawad
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
------------------------------
Haseeb Jawad
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
Yes! We want you to try it and we are confident you will really like it. You can have both installed to see if you like Rocket TE. Once you are ready to upgrade, your Account Executive can help you switch licenses, and then you can leverage the switch utility that is available to upgrade all your settings and configuration. You can also ask for Services package to help with macros and scripts conversion.
------------------------------
Haseeb Jawad
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
When upgrading from Passport terminal emulator or any other terminal emulator to Rocket TE, there are three steps you go through:
1 - Install and configure Rocket Terminal Emulator. It's easy to follow and there is great content – videos, tutorials, and documentation - available on the Rocket Forum and on the Rocket Community Portal to support you
2 – Upgrade all your sessions and configuration settings. That is the "Switch to Rocket TE Utility" that we showed you in the demo today
3 – Migrate your macros and scripts. Sometimes we have the capability to automate the conversion of scripts. We can also offer you professional services for higher volume and/or more complex macros and scripts. Our team can look at your macros and scripts and provide a plan to convert them.
------------------------------
Haseeb Jawad
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
We have several of security features. We showed you some of those in our presentation and demo.
- Rocket TE offers TLS support – both the Web and Desktop editions support TLS 1.0, 1.1, 1.2. We also have TLS 1.3 support available for Web edition and plan to support TLS 1.3 for Desktop edition soon.
- The second piece is data redaction. It's very important that Rocket and our customers support their customers' data. You can redact fields like birthdays, driver license numbers, credit card numbers, social security numbers, etc.
- Also, we fully support MFA. We support the industry standard Duo as well as Okta. If you would like us to support another MFA solution, please reach out and provide us your feedback. We are always evaluating our roadmap based on what our customers are looking for.
------------------------------
Leonard Jacobs
Sr Systems Engineer
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
------------------------------
Leonard Jacobs
Sr Systems Engineer
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
You can get into the Rocket TE (Web Edition) through LDAP. There are five types of authentication options: Rocket TE Server, LDAP, MS SQL Server, None, and SSO.
Once you log into LDAP, you are on your network. Depending if you have an authentication policy for your mainframe, you'll need to authenticate there as well. Rocket TE (Desktop Edition) would not have an authentication process because it is a software application on your desktop computer.
------------------------------
Leonard Jacobs
Sr Systems Engineer
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
When you go to the Rocket Community Portal (RCP) where all the product downloads are available, you'll only see Passport downloads if you are a Passport customer. You can download and try Rocket TE here.
Once you have successfully moved to Rocket TE (please reach out to your Account Executive to complete the process when ready), your current and future downloads will appear there.
------------------------------
Haseeb Jawad
Rocket Software
------------------------------
------------------------------
Dave Andrews
Head of Customer Engagement
Rocket Software
------------------------------
Any customer who is has an active maintenance contract or subscription can utilize our Technical Support team.
If you decide to upgrade to Rocket TE using our automated switch utility tool, that is included in your paid maintenance or subscription.
If you need help migrating your macros and scripts, or if you have a more complex installation need that requires Professional Services, that would be in addition to your maintenance or subscription charges.
------------------------------
Haseeb Jawad
Rocket Software
------------------------------
Sign up
Already have an account? Login
Welcome to the Rocket Forum!
Please log in or register:
Employee Login | Registration Member Login | RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.