Hi sevans,

I have regularly encountered such problems after upgrading an application, and a reboot normally resolves it. I've always assumed if was simply some old ocx or dll resident in memory. This doesn't appears to be the case in your instance.

If a reboot doesn't address the issue you should open a ticket with Supportline.

I tried rebooting a couple times when this first happened, but no luck.  I had to re-install it and use the repair option and it fixed it.  The new 1607 update caused a few of my programs not to work.  Had to do a re-install on all of them with the repair option.  It is fixed now.  Thanks for the reply.

I tried rebooting a couple times when this first happened, but no luck.  I had to re-install it and use the repair option and it fixed it.  The new 1607 update caused a few of my programs not to work.  Had to do a re-install on all of them with the repair option.  It is fixed now.  Thanks for the reply.

Hi sevans,

that is excellent news. We will keep this in mind is we start getting similar calls.

Thanks,

Tom