Cannot use Dialog System websync - states Dialog System has to be installed

Problem:

When trying to update the Net Express product it states that the DSY (Dialog System) Websync

cannot be run because Dialog System is not installed.

Resolution:

During the initial install of Net Express if "Custom install" was not choosen, then the Dialog System option does not install.

The installation CD can be reinserted and run again - choose custom

and it will determine which components have not been installed

and let you choose them.

After installation is complete the websync can be run again.