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Hello.

One of our customers reported an error related to NetExpress 3.0.14 Dialog System. This error is a cblrtss.dll exception that appears in the MFDEBUG.LOG file. In this file, the call stack shows: our application --> DSRUN --> dsgrun --> dsrx-nt. There is no more information.

I searched the dsrx-nt file and only found it into DSGRUN.DLL.

Can you tell me what is dsrx-nt and which can be the cause of that error?

Thanks beforehand.


#dialogsystem
#dsrx-nt

Hello.

One of our customers reported an error related to NetExpress 3.0.14 Dialog System. This error is a cblrtss.dll exception that appears in the MFDEBUG.LOG file. In this file, the call stack shows: our application --> DSRUN --> dsgrun --> dsrx-nt. There is no more information.

I searched the dsrx-nt file and only found it into DSGRUN.DLL.

Can you tell me what is dsrx-nt and which can be the cause of that error?

Thanks beforehand.


#dialogsystem
#dsrx-nt

Hello,

DSRX-NT is a Dialog System runtime. It is hard to guess what the cause of the problem without seeing the exact error message.

The only suggestion I can give is to make sure to do the following:

  • Apply Service Pack 1 (svp00ne3.exe) and all of the subsequent FixPacks, (e.g. ogc03ne3.exe, ds04ne3.exe, etc.)
  • Run the application only on supported environments -- Net Express 3.0 is certified on Windows 95 (Windows 98 recommended), Windows NT V4.0 (Windows NT Service Pack #3 or later). Net Express 3.0 SP1 is certified on Windows 2000.

Regards

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