This article explains how a Net Express reset key is generated to reactivate the product after a problem.
Resolution:
- Within a DOS command window, navigate to the product's \\base\\bin directory.
- Enter the command PROTCFG /FORCE_RESET. The License Management System Configuration window appears.
- In the License Management System window, click the appropriate check box to select your product and components.
- Click REQUEST RESET License.
- Using the generated license key, go to the Licensing Solution web pages at http://supportline.microfocus.com/licensing/LicensingHome.asp to generate your own product reactivation key. This will provide the ability to reset the product license within 30 days.
- Use the response key generated from the License Solution web pages to activate the product.
- Reactivate the product.
Old KB# 13968
#Licensing
#netexpress
#COBOL



