Skip to main content

Problem:

Installing Net Express 5.1 Update (or WrapPack) fails with the following error:

Error 1305. Error reading from file C:\\Windows\\Installer\\xxxxx.msi. Verify that the file exists and that you can access it.

Resolution:

This problem occurs when the SYSTEM account does not have a full permission on the folder that the installation was launched from.

By default, the SYSTEM account is granted full control to all files on local NTFS volumes. If Net Express 5.1 Update file is located on a network drive, you might want to copy it to your local drive, such as in C:\\Users\\YourID\\Downloads or C:\\Users\\YourID\\Documents where the SYSTEM account has full control.