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This article explains how to recover an AppTrack password.

Problem:

We are unable to get into the  $COBDIR/aslmf/apptrack utility. The password is unknown. What should we do?

Resolution:

Micro Focus SupportLine can recover the AppTrack password. Follow these steps:
  1. Open a SupportLine incident at supportline.microfocus.com
  2. Change directory to /var/mfaslmf, using the command "cd /var/mfaslmf"
  3. Then issue the command "tar -cvf mfasdb.tar mfasdb". This will create a file mfasdb.tar.
  4. Transfer the tar file via binary to the PC then attach it to the incident.

The password will be returned by return email or telephone depending on the urgency.

Old KB# 14000

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