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On my machine Netexpress will not start correctly

when i show with Microfocus License Management Configuration Tool i can see that i had full license

by starting netexpress i see a message that windows want to configure Netexpress, by can not do this correctly.

I think taht Wise Disk Cleaner or Wise Registry Cleaner had remove hidden license files, but why say Licence Management "Full license"

Have anybody a solution?

Thanks for help!

On my machine Netexpress will not start correctly

when i show with Microfocus License Management Configuration Tool i can see that i had full license

by starting netexpress i see a message that windows want to configure Netexpress, by can not do this correctly.

I think taht Wise Disk Cleaner or Wise Registry Cleaner had remove hidden license files, but why say Licence Management "Full license"

Have anybody a solution?

Thanks for help!

You can try to reset the Net Express license key.

from a NX command prompt, run the command: PROTCFG /FORCE_RESET

Select/Check Net Express under the Product column

Click on the Generate Reset License button

email me the Request Reset key to cglazier@rocketsoftware.com

Leave the License Management System window open and wait for me to send you a response key

This should reset Net Express to the default 30 day trial license. 

We can then generate a full NX license after that.

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