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When using Help, get error: object doesn't support this property or method

  • Feb 15, 2013 11:05 PM UTC
  • 0 replies
  • 10 views

Dominique Sacre
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Problem:

When using the Help screens, clicking on a link may get the error

An Error Has Occurred in the Script on This Page

Error: Object doesn't support this property or method

This is a Microsoft error.

Resolution:

Go into Regedit and go to

HKEY_LOCAL_MACHINE

  SOFTWARE

    Microsoft

      Internet Explorer

         ActiveX Compatibility

and delete the key labeled

{ADB880A6-D8FF-11CF-9377-00AA003B7A11}

Close down Help, start up Help, and the links will now likely work.

Old KB# 6895