1007 error is encountered when attempting to install Web-to-Host pro client.

Typically, this error message is encountered because of the following two conditions:

• When attempting to install or upgrade the client computer through a standard user account. This can be resolved by logging in as an administrator.
• On a client machine you are loading a pro client session in IE7 or IE 8 browser. This error is encountered if a server which is hosting Web-to-Host application is not listed under trusted sites on the client computer. This can be resolved by adding your Web-to-Host server in the trusted sites.

Follow these instructions to add sites to the trusted sites zone in Internet Explorer 7 and 8.

1. Click on Internet Options in the Tools menu.
2. Click on the Security tab.
3. Click on Trusted Sites.
4. Click on the Sites button.
5. Type the Web address into the textbox and click the Add button.
6. Uncheck the “Require server verification (https://)” box.
7. Click the Close button to exit the Trusted Sites dialog box.
8. Click OK to exit the Internet Options dialog box.

Please contact Micro Focus SuportLine if you continue to encounter the problem even after the above two conditions are met.