Problem:

Documentation Error - Erroreounously stated that "GK Load Metrics data is available on request"

Resolution:

Documentation Error- Erroreounously stated that "GK Load Metrics data is available on request"

Product/ Environment Description

Product/Component Name: Borland Enterprise Server
Version: 6.5 and earlier
Component: Gatekeeper
Platform: All

Documentation Error

Inappropriate statement included in Help Documentation provided with BES versions 6.5 and earlier. For example following is the statement from Gatekeeper performance related documentation as stated on page http://info.borland.com/techpubs/bes/v6/html_books/vb_gate/gkscenario.html.

Cite: "GateKeeper stress/load metrics?
The ORB performance study is conducted by the Borland Quality Assurance department, therefore comprehensive statistics can be obtained on special request either from Borland"s Professional Services Organization, Customer Support, or Quality Assurance. The information is available for specific platforms, operating environments.

Correction

No such ready-made statistics is available for public reviewal, the statement that GK Load Metrics data is available on request in the GK document is inappropriate and misleading. Please be informed that only in special cases such studies would be conducted i.e. on case-to-case basis and releasing such information demand signing of an Non-Disclosure Agreement with the company.

Author

Chetna Bakshi