Created On:  26 July 2012

Problem:

After configuring the RM/COBOL Runtime to use the RM/InfoExpress Client for remote file access, the printing mechanism for your COBOL application no longer functions.

Resolution:

When the RM/COBOL Runtime is configured to use the RM/InfoExpress client, all UNC paths(\\\\servername\\resource) are handled by the InfoExpress client.  This includes any shared printer that is referenced by a UNC name.  However, you can instruct the RM/InfoExpress client to ignore certain UNC paths using the "PathPrefixExcluded" configuration keyword in your RM/InfoExpress client configuration file(rmixclnt.ini).
 
The RM/InfoExpress client configuration file, rmixclnt.ini, is a text file that contains configuration keywords for the client.  This file should be placed in the Windows directory(C:\\Windows) on an affected client machine.  
 
For more information on the RM/InfoExpress client configuration file and the "PathPrefixExcluded" configuration keyword, please see Appendix D: Configuring RM/InfoExpress, in the RM/InfoExpress User's Guide.
Incident #2556883