Problem:
In order to generate an Activation Code for a Liant product license, you can use the Activation Web Form(http://activate.liant.com). Unfortunately, upon completing and submitting this form, you might receive an error message, or, it may not, correctly, send an Activation Code email.
What do I do if I get an error from the Activation Web Form?
What do I do if I get an error from the Activation Web Form?
Resolution:
If you are unable to receive an Activation Code email from the RM/COBOL License Activation Web Form it is possible that the site is down for routine maintenance. This maintenance usually lasts around thirty minutes and can occur a few times a day. In this situation, we recommend waiting half and hour and trying the Activation Web Form again.
If you are still unable to generate an Activation Code email using the Web Form after waiting thirty minutes, or, you require an immediate response to your Activation request, please contact Micro Focus SupportLine through the Web Portal (https://portal.microfocus.com/), email(supportline@microfocus.com), or by phone(800-632-6265). When contacting SupportLine, please have your License Identifier, Serial Number, and, Machine Digest ready from the License Activation message.
If you are still unable to generate an Activation Code email using the Web Form after waiting thirty minutes, or, you require an immediate response to your Activation request, please contact Micro Focus SupportLine through the Web Portal (https://portal.microfocus.com/), email(supportline@microfocus.com), or by phone(800-632-6265). When contacting SupportLine, please have your License Identifier, Serial Number, and, Machine Digest ready from the License Activation message.
Old KB# 35098