This article explains how to resolve an installation failure that is the result of an error from SetMFFM.
Problem:
The Relativity Data Manager and Data Server installer can fail with the following message:
Operating System Error 0x2 (The system cannot find the file specified.): SetMFFM failed.
This error will cause the installer to terminate. It is the result of the installer examining the registry and finding a Micro Focus Net Express entry. The installer will then attempt to verify that the registry entry for the Micro Focus file manager is correct by locating the physical file that is referenced. This verification is performed so that the installer can "pre-check" the Micro Focus file manager check box during the install.
Resolution:
To resolve this issue, you will need to temporarily remove the Micro Focus registry entries during the Relativity installation. Below are the steps to this procedure:
- Start the Windows Registry utility (regedit.exe).
- Navigate to HKEY_LOCAL_MACHINE\\SOFTWARE\\Micro Focus.
- Export this entire registry key. File > Export…
- Delete this entire registry key.
- Install Relativity Data Manager or Relativity Data Server.
- Restore the Micro Focus registry entries by double-clicking on the exported registry file.
Old KB# 14875
