I have a customer that wants training in UniQuery. I do provide this on occasion, but would not be able to handle this case.

I sent him to https://www.rocketsoftware.com/training-and-services

He says no one at Rocket has gotten back to him, he submitted an inquiry early March. This is secondhand info, of course.

Where should I direct him for help?

Elaine,

The link you shared is to our eLearning page, so they should have been able to click on the MultiValue eLearning link find the classes. 

I am wondering, do you know if they had problems getting into the eLearning?

There are several classes that would help someone new to MultiValue, and it is a great place to start ones learning path. 

If they sent a request from the Learn More button on the page, it would have brought up a new email addressed to solutioning@rocketsoftware.com

I'll follow up with the group to confirm if they received the email and to check its status.