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Question

BDT error on working in second account

  • August 25, 2023
  • 1 reply
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A
  • Anonymous

I have many account that I work with (UV 11.3.4). I am looking into using BDT and it works fine for a single account. All features work. However if I try to move to another account I get an error message stating:

Could not change account to ### on server ###. The account path does not exist, or you do not have enough privileges to access the account path.

I close BDT and re-open BDT and I can open the account just fine. 

Am I doing something wrong here?

We tried using Visual Code, however there were issues we could not overcome.

Jon

    1 reply

    John Jenkins
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    • John Jenkins
    • Participating Frequently
    • August 28, 2023

    I have many account that I work with (UV 11.3.4). I am looking into using BDT and it works fine for a single account. All features work. However if I try to move to another account I get an error message stating:

    Could not change account to ### on server ###. The account path does not exist, or you do not have enough privileges to access the account path.

    I close BDT and re-open BDT and I can open the account just fine. 

    Am I doing something wrong here?

    We tried using Visual Code, however there were issues we could not overcome.

    Jon

    Jon,

    • Start by checking the entry in UV.ACCOUNT
    • Run 'UPDATE.ACCOUNT' in the account.
    • Check the user used has full control of the account and sub-directories. I suggest starting as root (UNIX) or a local machine administrator (Windows) to avoid permission issues. 
    • Is this a remote system mount? Check the mount type .

    Regards

    JJ

    JJ

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