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SBClient cannot connect to unidata server (new build centos 7)

  • March 7, 2022
  • 2 replies
  • 0 views
V

Hello,
We have a new build of unidata 8.2.1 on centos 7 and cannot connect via SBClient. When connecting, it does not ask for user credentials, it just gives us a "Session disconnected" message and quits. Has anyone seen this behavior? Any way to resolve this issue?



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Victoria Lee
IS Support Technician
Eye Bank For Sight Restoration
New York NY US
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    2 replies

    A
    • Anonymous
    • 0 replies
    • March 8, 2022

    Hello,
    We have a new build of unidata 8.2.1 on centos 7 and cannot connect via SBClient. When connecting, it does not ask for user credentials, it just gives us a "Session disconnected" message and quits. Has anyone seen this behavior? Any way to resolve this issue?



    ------------------------------
    Victoria Lee
    IS Support Technician
    Eye Bank For Sight Restoration
    New York NY US
    ------------------------------

    Victoria,

    I assume you are using SSH - if so please try with PuTTY and see if this is successful. If PuTTY works then you could be using a much older version of SBClient which does  not have the later version of the SSH core.

    ------------------------------
    John Jenkins
    Principal Technical Support Engineer
    Rocket Software Limited
    U.K.
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    Kevin King
    • Kevin King
    • Participating Frequently
    • 53 replies
    • March 8, 2022

    Hello,
    We have a new build of unidata 8.2.1 on centos 7 and cannot connect via SBClient. When connecting, it does not ask for user credentials, it just gives us a "Session disconnected" message and quits. Has anyone seen this behavior? Any way to resolve this issue?



    ------------------------------
    Victoria Lee
    IS Support Technician
    Eye Bank For Sight Restoration
    New York NY US
    ------------------------------

    Are you configured for ssh or telnet?


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