ud license issue | Rocket Forum

I just downloaded ud8.2.3 (trail version) installed it and I am getting the following error:

Couldn't start SMM. Please check /usr/ud82/bin/smm.errlog
UniData R8.2 NOT started.

Starting UniData...
Tue Nov 1 14:38:06 2022; UniData license expired.

looking at the error log I see:

Tue Nov 1 14:38:06 2022; UniData license expired.
Tue Nov 1 14:38:06 2022; Exit: SMM error while checking license.

I download this from a link in an email I was sent (your unidata for linux download) with a download now button .........

whats up with that?

dougc

------------------------------
Doug Chanco
Universe Programmer
Self Registered
graham NC US
------------------------------

Doug,

If you loaded the Trial version over a prior installation it will not succeed as the Trial version cannot be upgraded (unlike the commercial version). It is instead necessary to de-install / remove any prior Trial version - and on Windows I usually recommend a precautionary reboot afterwards. Once done then a new version can be installed as a clean installation.

For this reason I do not recommend storing any of your own files and data in the 'demo' and 'XDEMO' accounts, but instead create your own accounts separately in a different directory path. Please make sure any and all local data you wish to retain is backed up and secure as you do not want to delete it along with any prior UniData installation.

Regards

JJ

------------------------------
John Jenkins
Thame, Oxfordshire
------------------------------

thank you but this is a first time install of unidata although the box does have universe 12.1.2 (also a trail installed) I would if that is the issue they went into different directories but I wonder if something is/was shared ........

also I do not install any demo accounts but always create my own

dougc

------------------------------
Doug Chanco
Universe Programmer
Self Registered
graham NC US
------------------------------

Try stopping the UniVerse Resource Service and UniVerse Telnet Service and see if that makes a difference. The Telnet services tend to clask on ports 23 and 992 (secure telnet). If this fixes it then permanently change the telnet ports of one of the databases (XAdmin can do this).

R|egards

JJ

------------------------------
John Jenkins
Thame, Oxfordshire
------------------------------

i tried that and even went so far as to request a new trial AND I setup a new VM with no universe and I still get licensed expired.

All output and error logs have been saved
to /usr/ud82/bin/saved_logs directory.

Couldn't start SMM. Please check /usr/ud82/bin/smm.errlog
UniData R8.2 NOT started.

Starting UniData...
Tue Nov 8 10:40:47 2022; UniData license expired.

Using UDTBIN=/usr/ud82/bin

All output and error logs have been saved
to /usr/ud82/bin/saved_logs directory.

Couldn't start SMM. Please check /usr/ud82/bin/smm.errlog
UniData R8.2 NOT started.

Congratulations!
You have successfully installed Rocket UniData RDBMS 8.2.3 PE.

when I look at the smm.errlog at it says is that the license is expired.

I have emailed rocket with no responses; my gut feeling is that the license of the current version they are offering 8.2.3 as a trial s expired (duh)

can anyone at rocket PLEASE assist?

------------------------------
Doug Chanco
Universe Programmer
Self Registered
graham NC US
------------------------------

We are running the final QA tests on the new 8.2.4 personal edition of UniData, they will have the expiry date of April 2024. Once the tests have succesfully completed they will be replace the current expired versions, the personal editions of both UV and UD have hard coded expiry dates.

------------------------------
Jonathan Smith
UniData ATS
Rocket Support
------------------------------

i tried that and even went so far as to request a new trial AND I setup a new VM with no universe and I still get licensed expired.

All output and error logs have been saved
to /usr/ud82/bin/saved_logs directory.

Couldn't start SMM. Please check /usr/ud82/bin/smm.errlog
UniData R8.2 NOT started.

Starting UniData...
Tue Nov 8 10:40:47 2022; UniData license expired.

Using UDTBIN=/usr/ud82/bin

All output and error logs have been saved
to /usr/ud82/bin/saved_logs directory.

Couldn't start SMM. Please check /usr/ud82/bin/smm.errlog
UniData R8.2 NOT started.

Congratulations!
You have successfully installed Rocket UniData RDBMS 8.2.3 PE.

when I look at the smm.errlog at it says is that the license is expired.

I have emailed rocket with no responses; my gut feeling is that the license of the current version they are offering 8.2.3 as a trial s expired (duh)

can anyone at rocket PLEASE assist?

------------------------------
Doug Chanco
Universe Programmer
Self Registered
graham NC US
------------------------------

The current 8.2.3 PE build of UniData has a hardcoded expiry of October 31, 2022.

------------------------------
Jonathan Smith
UniData ATS
Rocket Support
------------------------------

thank you can that be corrected?

------------------------------
Doug Chanco
Universe Programmer
Self Registered
graham NC US
------------------------------

As it is hard coded we have to do a new build of UniData and post the new build for download. As per my previous note we are running the final tests on the new PE version of 8.2.4 with a new expiry date of April 2024. Until we've posted the new build the only way to work around it, is to put your system date back before the expiry date.

------------------------------
Jonathan Smith
UniData ATS
Rocket Support
------------------------------

We are running the final QA tests on the new 8.2.4 personal edition of UniData, they will have the expiry date of April 2024. Once the tests have succesfully completed they will be replace the current expired versions, the personal editions of both UV and UD have hard coded expiry dates.

------------------------------
Jonathan Smith
UniData ATS
Rocket Support
------------------------------

thank you, any ETA?

dougc

------------------------------
Doug Chanco
Universe Programmer
Self Registered
graham NC US
------------------------------

As it is hard coded we have to do a new build of UniData and post the new build for download. As per my previous note we are running the final tests on the new PE version of 8.2.4 with a new expiry date of April 2024. Until we've posted the new build the only way to work around it, is to put your system date back before the expiry date.

------------------------------
Jonathan Smith
UniData ATS
Rocket Support
------------------------------

thank you I may do that so I can start using unidata while waiting on 8.2.4

again thank you

------------------------------
Doug Chanco
Universe Programmer
Self Registered
graham NC US
------------------------------

that worked ........ again thank you I changed the date to today 2021

Starting UniData...
UniData has been started.

Congratulations!
You have successfully upgraded to Rocket UniData RDBMS 8.2.3PE.

------------------------------
Doug Chanco
Universe Programmer
Self Registered
graham NC US
------------------------------

Could I suggest a re-think on that method of setting a licence expiry date? How about something like this:

I'm not sure how often you release the trial versions, but let's say it is every 18 months. And then let's add a 3-month tolerance to that in case you are slow getting the next version out (as would appear to be the case at the moment).

When the user installs the trial version, the licence expiry date gets calculated as the install date + periodicity + tolerance - so in this example, it would be install date + 21 months. (And then you probably want to limit that to a maximum of say release date + 30 months).

That strategy would help avoid the current situation where the available trial versions have expired before installation. And it would also avoid the situation where a user installs a valid trial licence, and then have it expire in just 1 or 3 months. That is just going to annoy people.

If you use the variable expiry date outlined above, and someone installs a trial version just a month before the next version is released (i.e. it is 17 months old), then their expiry date should be 13 months away, and it gives them a decent time on that version before they have to upgrade.

You could also look at some way of extending a licence rather than forcing an upgrade.

My two cents worth ...

Cheers,

Brian

------------------------------
Brian Speirs
Senior Analyst - Information Systems
Self Registered
Wellington NZ
------------------------------

i tried that and even went so far as to request a new trial AND I setup a new VM with no universe and I still get licensed expired.

All output and error logs have been saved
to /usr/ud82/bin/saved_logs directory.

Couldn't start SMM. Please check /usr/ud82/bin/smm.errlog
UniData R8.2 NOT started.

Starting UniData...
Tue Nov 8 10:40:47 2022; UniData license expired.

Using UDTBIN=/usr/ud82/bin

All output and error logs have been saved
to /usr/ud82/bin/saved_logs directory.

Couldn't start SMM. Please check /usr/ud82/bin/smm.errlog
UniData R8.2 NOT started.

Congratulations!
You have successfully installed Rocket UniData RDBMS 8.2.3 PE.

when I look at the smm.errlog at it says is that the license is expired.

I have emailed rocket with no responses; my gut feeling is that the license of the current version they are offering 8.2.3 as a trial s expired (duh)

can anyone at rocket PLEASE assist?

------------------------------
Doug Chanco
Universe Programmer
Self Registered
graham NC US
------------------------------

The new 8.2.4 PE Version of UniData is now downloadable with an expiry of April 2024.

------------------------------
Jonathan Smith
UniData ATS
Rocket Support
------------------------------

Q1: I am having trouble finding the new UD-PE on RocketSoftware.com. What is the menu path or URL link?
Q2: Is the client _ Dynamic Connect _ still in the picture?

------------------------------
Bill Brutzman
IT Manager
Hk Metalcraft Manufacturing Corporation
Lodi NJ US
------------------------------

You have to order a new trial PE version to get the link.

------------------------------
Jonathan Smith
UniData ATS
Rocket Support
------------------------------

Q1: I am having trouble finding the new UD-PE on RocketSoftware.com. What is the menu path or URL link?
Q2: Is the client _ Dynamic Connect _ still in the picture?

------------------------------
Bill Brutzman
IT Manager
Hk Metalcraft Manufacturing Corporation
Lodi NJ US
------------------------------

You need to apply for a new trail PE version MultiValue Application Platform Trials

Rocket Software

remove preview

MultiValue Application Platform Trials

Rocket® MultiValue Application Development Platform

View this on Rocket Software >

------------------------------
Jonathan Smith
UniData ATS
Rocket Support
------------------------------

The new 8.2.4 PE Version of UniData is now downloadable with an expiry of April 2024.

------------------------------
Jonathan Smith
UniData ATS
Rocket Support
------------------------------

awesome, thank you

------------------------------
Doug Chanco
Universe Programmer
Self Registered
graham NC US
------------------------------

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