Hi
I'm migrating Universe to a new Windows Server. When I perform an UPDATE.ACCOUNT command (to update the account to the installed version of Universe) i'm getting an error 'Unable to write item RELLEVEL" - doing this as admin, and windows permissions has write priv. What have I missed?

Paul,

I have not seen that message on a Windows system before, yet I would expect it has to do with permissions.

The UPDATE.ACCOUNT process updates the VOC and &TEMP&, so in addition to checking the VOC, I would check the &TEMP& permissions.

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Hi
I'm migrating Universe to a new Windows Server. When I perform an UPDATE.ACCOUNT command (to update the account to the installed version of Universe) i'm getting an error 'Unable to write item RELLEVEL" - doing this as admin, and windows permissions has write priv. What have I missed?

Hi  Mike
I have given  the AD groups write access on the whole U2 folder (and sub folders) - so I should have write access to the VOC and the &TEMP& ....but I must be missing something....

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Hi
I'm migrating Universe to a new Windows Server. When I perform an UPDATE.ACCOUNT command (to update the account to the installed version of Universe) i'm getting an error 'Unable to write item RELLEVEL" - doing this as admin, and windows permissions has write priv. What have I missed?

Paul,
In the user account which is generating the error, can you execute the following commands and provide the results? Might provide more detail on the nature of the problem.

>ED VOC RELLEVEL
5 lines long.

----: P
0001: X
0002: 12.2.1
0003: NEWACC
0004:
0005: 12.2.1
Bottom at line 5.
----: SAVE &TEMP& RELLEVEL
"RELLEVEL" filed in file "&TEMP&".
Bottom at line 5.
----: Q
>

Thanks,

Neil

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Hi
I'm migrating Universe to a new Windows Server. When I perform an UPDATE.ACCOUNT command (to update the account to the installed version of Universe) i'm getting an error 'Unable to write item RELLEVEL" - doing this as admin, and windows permissions has write priv. What have I missed?

Hi Neil
I was just looking at that.... so I can edit RELLEVEL in VOC but not in %TEMP% - so looks like Mike was correct with %TEMP% permissions. The AD group has read and write - will give it modify as well and try again....

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Hi
I'm migrating Universe to a new Windows Server. When I perform an UPDATE.ACCOUNT command (to update the account to the installed version of Universe) i'm getting an error 'Unable to write item RELLEVEL" - doing this as admin, and windows permissions has write priv. What have I missed?

Hi

Looks like giving the user's modify has fixed it!!

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Hi
I'm migrating Universe to a new Windows Server. When I perform an UPDATE.ACCOUNT command (to update the account to the installed version of Universe) i'm getting an error 'Unable to write item RELLEVEL" - doing this as admin, and windows permissions has write priv. What have I missed?

Thanks Paul. Just to clarify, the temporary file name should be &TEMP&, not %TEMP%.
Thanks,
Neil

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