Unidata Support question

Hello group!
I have a support maintenance question on Unidata HP/UX version 3.3.2. This Unidata version is currently on a support maintenance contract.   If this Unidata version  has reached the end of life, will Rocket give support to reinstall?  Upgrading is not an option.   Thanks!



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Peter Gonzalez
programmer
Self Registered
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Peter please refer to the official Rocket Postion on Life Cycles using the following link
https://rbc.rocketsoftware.com/Product%20Lifecycle%20definitions%202021.pdf


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Jonathan Smith
UniData ATS
Rocket Support
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Hello group!
I have a support maintenance question on Unidata HP/UX version 3.3.2. This Unidata version is currently on a support maintenance contract.   If this Unidata version  has reached the end of life, will Rocket give support to reinstall?  Upgrading is not an option.   Thanks!



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Peter Gonzalez
programmer
Self Registered
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Why can't you upgrade?

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Tom Vankirk
Unix admin
Cabinetworks Group Michigan, LLC
Garrettsville OH US
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Peter please refer to the official Rocket Postion on Life Cycles using the following link
https://rbc.rocketsoftware.com/Product%20Lifecycle%20definitions%202021.pdf


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Jonathan Smith
UniData ATS
Rocket Support
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Jonathon. thank you for the link. 

SO, would Unidata 3.3.2 be a EOL (product version can no longer be supported) ?  I see that upgrades are also not available?  

I know it's a few decades. I need confirmation that there is no support and no upgrades available so I can report back to management.    Thanks


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Peter Gonzalez
programmer

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Jonathon. thank you for the link. 

SO, would Unidata 3.3.2 be a EOL (product version can no longer be supported) ?  I see that upgrades are also not available?  

I know it's a few decades. I need confirmation that there is no support and no upgrades available so I can report back to management.    Thanks


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Peter Gonzalez
programmer

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Peter,

Please raise a support case as the forum is not the place to hold these discussions.
UniData 3.3.2 is EOL.
If your management require an official statement then this is best dealt with outside of the forum.

Thanks,
Jonathan

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Jonathan Smith
UniData ATS
Rocket Support
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Peter,

Please raise a support case as the forum is not the place to hold these discussions.
UniData 3.3.2 is EOL.
If your management require an official statement then this is best dealt with outside of the forum.

Thanks,
Jonathan

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Jonathan Smith
UniData ATS
Rocket Support
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Jonathon,
OK. thanks for the information.

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Peter Gonzalez
programmer

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