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At the moment, 6.1.x download page hangs

  • March 11, 2014
  • 3 replies
  • 17 views
Bing_Wu
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I am trying to download Windows drivers (tried both client package 64/32 and Individual driver 64) at 
https://my.vertica.com/hp-vertica-enterprise-edition-software-downloads-6-1-x/

After agreeing to Terms, I clicked on the "Download", then the page hangs and eventually times out.

The final page: https://my.vertica.com/hp-vertica-download-confirmation/ says

Error!

There appears to be an error in your request.

Please contact your account representative or create a Support Case


Since this may impact others, I am posting it here first,


Thanks,


Bing

    3 replies

    Bhawana
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    • Bhawana
    • Participating Frequently
    • March 11, 2014
    Hi Bing Wu,

    Thank you for reporting this to us.   We are aware of this issue and currently our IT is working on fixing it.



    Regards,

    Bhawana
    Evan_H
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    • Evan_H
    • Participating Frequently
    • March 12, 2014
    The problem seems to have resolved itself.  Can you please try the download again?

    Thanks again for reporting this issue.

    Regards,
    Evan

    Bing_Wu
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    • Bing_Wu
    • Author
    • Participating Frequently
    • March 12, 2014
    Correct. Verified. Although I'd prefer next time you guys fixed it before it resolved itself :)
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