Skip to main content

'Cannot determine the IP address of the site' during installation

  • July 19, 2013
  • 1 reply
  • 10 views

Forum|alt.badge.img+2
**DRAFT**

Error messages during install:

    IP configuration
  --------------------

    Test Status: FAILED
    Program Output:
      Cannot determine the IP address of the site
      See the Vertica Troubleshooting Guide for more information.

    IP and Netmask consistency
  ------------------------------
    Sites x4150-13 and x4150-14 have different subnet masks [] and ['255.255.248.0']

    Test Status: FAILED
    Program Output:
      Sites x4150-13 and x4150-14 have different subnet masks [] and ['255.255.248.0']
      See the Vertica Troubleshooting Guide for more information.


Problem could be that the hostname is listed twice in /etc/hosts.  We ignore the ipv6 ::1 line, but in this case x4150-13 is listed both for 127.0.0.1 and 10.58.17.202.


127.0.0.1               x4150-13 localhost.localdomain localhost
::1             x4150-13 localhost6.localdomain6 localhost6
10.58.17.202     x4150-13       vertica1.stage


1 reply

Raul_1
Forum|alt.badge.img
  • Participating Frequently
  • July 19, 2013

The error appears to suggest that the nodes included in the install have different subnet masks.

This can be verified by running the following on each node "ifconfig -a"

Once the correct subnet mask has been determined across the cluster, it should be applied to the interface from each node that is placed in the cluster.