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Customer Story: Philips Healthcare

  • May 28, 2025
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Global health technology leader improves maintenance of lifesaving devices and reduces downtime with OpenText™ Analytics Database (Vertica Analytics Platform)

Philips Healthcare faced significant challenges with the maintenance of its advanced medical imaging systems, like MRI and CT scanners. These machines are essential for patient diagnosis and treatment, requiring high availability to ensure optimal clinical performance and predictable costs. However, unplanned downtime due to maintenance issues not only disrupted healthcare services but also posed a financial burden on healthcare providers.

Philips Healthcare leveraged OpenText™ Analytics Database to develop a predictive maintenance system that uses AI-driven analytics to minimize equipment downtime, ensuring high availability and uninterrupted patient care.

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