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Customer Success Story: SysMech

  • October 15, 2025
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With OpenText™ Vertica™, SysMech gives telcos on-the-spot information and operational intelligence to optimize their networks

Challenge

Drive an entirely new approach to network management based on metadata from every element of the network.

Results

The types of telco users counting on the Zen software and Vertica platform consist of network analysts, executive management, service operations, and network quality personnel.

Vertica assists in profiling end users of telco services, driving behavior, and monetizing services. With data across the entire network available to them, customers can conduct a new range of analyses and predictions about such items as power consumption, performance, and equipment failures. They are also deploying Machine Learning to address specific issues, such as, pinpointing network areas that were not carrying the amount of traffic they should – a revenue loss.

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