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i can send email to support

  • January 17, 2019
  • 1 reply
  • 5 views
meobeou

I have an open support case, but any time I try to reply I get a bounce message:

verticahelp@hp.com: 550 5.1.1 verticahelp@hp.com: Recipient address rejected: User unknown in virtual alias table

Is anyone else suffering from this issue?

Lee!

    1 reply

    AMiller
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    • AMiller
    • Participating Frequently
    • January 17, 2019

    Hi Lee

    That email address is very old and no longer in use. If you would like to send me an email regarding this issue, please feel free to do so and I can try to help you get the proper access.

    amiller@microfocus.com

    Thanks
    Amy

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