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Management console 500 Server Error

  • June 28, 2016
  • 2 replies
  • 11 views
Kondor
  • Kondor
  • Participating Frequently

Hi all,

 

I noticed an annoying problem with management console, namely after I played around with the settings of the database, now I'm not able to reach the site.

Always after I try to see the page under https://myIP:5450/webui/databases/104/config I got the white page in frontend and 500 error in the firebug. All other pages/links are working as expected.

 

Could someone give me the hint where can I check some extended errors related to the GUI?

 

Thanks in advance-

 

Konrad

 

    2 replies

    Rahul_Choudhary
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    • Rahul_Choudhary
    • Participating Frequently
    • June 29, 2016

    Hi

     

    Looks to be a known issue.

     

    Can you write below mentioned parameter in /etc/init.d/vertica-consoled and change the locale?


    export LANG=en_US.UTF8

     

    After setting the same I believe this issue should be resolved.

     

    Thanks

    Rahul Choudhary

    Kondor
    • Kondor
    • Author
    • Participating Frequently
    • June 29, 2016

    Hi,

     

    thanks for your reply, my locale settings looks IMHO ok

     

    [mcadmin@vertica_host_node_1 root]$ locale
    LANG=en_US.UTF-8
    LC_CTYPE="en_US.UTF-8"
    LC_NUMERIC="en_US.UTF-8"
    LC_TIME="en_US.UTF-8"
    LC_COLLATE="en_US.UTF-8"
    LC_MONETARY="en_US.UTF-8"
    LC_MESSAGES="en_US.UTF-8"
    LC_PAPER="en_US.UTF-8"
    LC_NAME="en_US.UTF-8"
    LC_ADDRESS="en_US.UTF-8"
    LC_TELEPHONE="en_US.UTF-8"
    LC_MEASUREMENT="en_US.UTF-8"
    LC_IDENTIFICATION="en_US.UTF-8"

    I don't get which parameter in  /etc/init.d/vertica-consoled you mean exactly. There is rather no parameter in this file :)

     

    And in the meantime I've solved it in straightforward way. I've removed the database in MC and added it once again. After that step the settings are available again.

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