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Unable to create cluster and database in Google Cloud platform

  • October 29, 2020
  • 2 replies
  • 0 views
saratcdev

Hi,
I have deployed Vertica hourly license in GCP using marketplace. After deployment i have tried to create cluster and database but it is failing with below error. Could you please help us to resolve the issue.

16 Oct 2020 09:29:33,161 Thread-56 AgentConnectionServiceImpl ERROR createWebHook>> Error response from agent. Message : Could not connect any agent in the cluster. Please contact your administrator
16 Oct 2020 09:29:33,148 Thread-56 AgentCommands ERROR executeCommandWithRetryWithinCluster>> Could not connect to any agent in the cluster!

Thanks,
Sarat

    2 replies

    Johnny_Him
    • Johnny_Him
    • New Participant
    • October 30, 2020

    Hi,
    I apologize for the inconvenience. It seems the agents could be down. Can you open a support case through https://www.vertica.com/gcp-paid-support/? We can take a closer look once you have a support case.

    Regards,
    Johnny

    bradnorman
    • bradnorman
    • New Participant
    • December 3, 2020

    It seems that the API Server is not able to reach the cluster agent. It should have been fixed upstream already though. Just confirming metrics-server works for essaydune.com.

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