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Question

Unable to download Community Edition

  • August 24, 2021
  • 12 replies
  • 16 views

FssOwen

I want todo an evaluation of Vertica Community but after signing up and verifying my email, all of the links for Community Edition server packages and VM images pops up the EULA where I click the Consent radio button and Accept button and nothing happens... I've tried on Edge and Chrome over the course of several days with no success.

Thanks in advance,
Owen

12 replies

mosheg
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  • Participating Frequently
  • August 24, 2021

Vertica Community Edition latest version can be downloaded from https://www.vertica.com/download/vertica/community-edition
If you are a customer and face any issue please raise a support case and they'll be able to help you.
If you are not a Vertica customer yet or cannot access support please contact us here https://www.vertica.com/contact-us


rkimbo
  • New Participant
  • October 8, 2021

Hi,
I'm trying to download the community version. The link https://www.vertica.com/download/vertica/community-edition redirects me to https://www.vertica.com/trial-request/ but even if I login the "Request a Trial Download" button does nothing. Is the community version still available?


onit
  • New Participant
  • December 6, 2022

I confirm the same download mail not arriving. After the trial request confirmation "Thank you for requesting a trial of Vertica. You will receive an email shortly with further download details.", no mail is received. I have tried with other 2 different accounts (gmail and microsoft) but no email, even checked the antispam service and spam folder.

It is like Vertica does not send the email. How can I have the community edition?


s_crossman
Forum|alt.badge.img
  • Participating Frequently
  • December 6, 2022

Make sure to check you junk email folder. I tested this and it took about 20-30 mins for the trail email to show up in my inbox. It's from "MFI Trials and Evaluations trialsandevalnotifications@microfocus.com" with a subject of "Trial Order Request is Fulfilled".


onit
  • New Participant
  • December 6, 2022

@s_crossman said:
Make sure to check you junk email folder. I tested this and it took about 20-30 mins for the trail email to show up in my inbox. It's from "MFI Trials and Evaluations trialsandevalnotifications@microfocus.com" with a subject of "Trial Order Request is Fulfilled".

Thanks man! I'd like to.. I have waited for hours and days, I have mail server logs with no mail from @microfocus.com.


s_crossman
Forum|alt.badge.img
  • Participating Frequently
  • December 6, 2022

I'll run a test using my personal mail just to make sure it's not something specific to external mails.


onit
  • New Participant
  • December 6, 2022

Thanks again! Consider I have tried it in October with my gmail account, same behavior. Then I've notified the support, but have never received an answer. That's why I'm here.


s_crossman
Forum|alt.badge.img
  • Participating Frequently
  • December 6, 2022

This worked ok with my personal email address so I've forwarded to a group who manage the site. Hopefully they can help resolve.


onit
  • New Participant
  • December 7, 2022

@s_crossman said:
This worked ok with my personal email address so I've forwarded to a group who manage the site. Hopefully they can help resolve.

What mail provider do you use for your personal email? Gmail is not working for me. Even new account doesn't work.
We may continue the discussion in this thread "after vertica 12", where VValdar answered me.

Thanks for the forward to the site admins.


GiuliaRizzi
  • New Participant
  • December 12, 2022

@FssOwen said:
I want todo an evaluation of Vertica Community but after signing up and verifying my email, all of the links for Community Edition server packages and VM images pops up the EULA where I click the Consent radio button and Accept button and nothing happens... I've tried on Edge and Chrome over the course of several days with no success.

Thanks in advance,
Owen

Hello @FssOwen ,
Could you please provide me your email, in order to provide you immediate support related to the CE download. Feel free to contact me here: giulia.rizzi@vertica.com

Kind Regards,
Giulia


GiuliaRizzi
  • New Participant
  • December 12, 2022

@onit said:

@s_crossman said:
This worked ok with my personal email address so I've forwarded to a group who manage the site. Hopefully they can help resolve.

What mail provider do you use for your personal email? Gmail is not working for me. Even new account doesn't work.
We may continue the discussion in this thread "after vertica 12", where VValdar answered me.

Thanks for the forward to the site admins.

Dear @onit
Could you please provide me your email, in order to provide you immediate support related to the CE download. Feel free to contact me here: giulia.rizzi@vertica.com

Kind Regards,
Giulia


tholland69
  • New Participant
  • December 20, 2022

It worked for me...I've downloaded it from this link: https://www.vertica.com/download/vertica/community-edition