Unable to email support

Forum|Forum|10 years ago
August 19, 2016
1 reply
7 views

Forum|alt.badge.img

skunkwerk
Participating Frequently

I have an open support case, but any time I try to reply I get a bounce message:

<verticahelp@hp.com>: 550 5.1.1 <verticahelp@hp.com>: Recipient address rejected: User unknown in virtual alias table

Is anyone else suffering from this issue?

Forum|alt.badge.img

kanako_o
Participating Frequently
Forum|Forum|10 years ago
August 22, 2016

Have you ever tried to email verticahelp@hpe.com? If not, would you please try to email that new address?

Like