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WARNING 3863: License issue: Vertica license is not yet valid

  • January 2, 2014
  • 8 replies
  • 29 views
mario_lanzolla
During the 3 nodes cluster creation I got this error:

*** Starting database: ndaf ***

        Node Status: v_ndaf_node0001: (DOWN) v_ndaf_node0002: (DOWN) v_ndaf_node0003: (DOWN)

        Node Status: v_ndaf_node0001: (INITIALIZING) v_ndaf_node0002: (DOWN) v_ndaf_node0003: (INITIALIZING)

        Node Status: v_ndaf_node0001: (INITIALIZING) v_ndaf_node0002: (INITIALIZING) v_ndaf_node0003: (INITIALIZING)

        Node Status: v_ndaf_node0001: (UP) v_ndaf_node0002: (UP) v_ndaf_node0003: (VALIDATING LICENSE)

        Node Status: v_ndaf_node0001: (UP) v_ndaf_node0002: (UP) v_ndaf_node0003: (VALIDATING LICENSE)

 

        ERROR:  Database ndaf reports (INVALID LICENSE)

        ERROR:  Database requires valid license file!

        INFO 4056:  New Vertica license is valid

        WARNING 3863:  License issue: Vertica license is not yet valid

        HINT:  Visit http://www.vertica.com/about/contact-us

                                                                             install_license                           

        ---------------------------------------------------------------------------------------------------------------------------------------------------------

         replacing license:

        11/4/2013

        Perpetual

        30

        1 TB

 

        with license:

        ----------------

        11/4/2013

        Perpetual

        30

        1 TB

 

        (1 row)

 

        Database startup successful, but it may be incomplete. Some nodes

        remain in a transitional state.

        See Database Cluster State in Main Menu for details.

Press RETURN to continue


it's a license issue? 2 nodes are working fine, the third node not.

    8 replies

    Abhishek_Rana
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    • Abhishek_Rana
    • Participating Frequently
    • January 2, 2014
    Hi,

    Can you please check if LANG environment variable is set to UTF-8 type on all the nodes. We have seen this causing , non reading of licence file in past.

    Regards'

    Abhishek
    mario_lanzolla
    • mario_lanzolla
    • Author
    • New Participant
    • January 2, 2014
    HI,
    it's en_US.UTF-8 on all nodes from dbadmin user.
    Mario

    Abhishek_Rana
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    • Abhishek_Rana
    • Participating Frequently
    • January 2, 2014
    Hi,

    When you started admintools, were you prompted for a license at that point? Or do you typically pass the license file as a switch when you install?This will help me to understand if the license is truly invalid or if one is missing entirely.

    Regards'

    Abhishek
    mario_lanzolla
    • mario_lanzolla
    • Author
    • New Participant
    • January 2, 2014
    I used the unattend installation with config file and I passed the path of the license
    Abhishek_Rana
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    • Abhishek_Rana
    • Participating Frequently
    • January 2, 2014
    Hi,

    can you send me - "admintools-dbadmin.log" from the node where you tried to create the database.

    Also,

    Please check if you are able to ssh to self from a node & also to other nodes.

    Regards'

    Abhishek
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    • Anonymous
    • Participating Frequently
    • January 2, 2014
    Hi,

    May you can check couple of things:

    1. Port 5433 is open on node0003. And it's not being used by any other process than Vertica.

    netstat -an|grep 5433

    2. Check the value of environment variable LANG on node003. Ideally it should be set as "en_US.UTF-8". You can check this variable and compare if it's same as on other 2 nodes.

    Thanks,
    Pravesh



    mario_lanzolla
    • mario_lanzolla
    • Author
    • New Participant
    • January 2, 2014
    the language is the same.
    the port on all nodes are correct:
    netstat -an|grep 5433
    tcp        0      0 0.0.0.0:5433                0.0.0.0:*                   LISTEN
    tcp        0      0 :::5433                     :::*                        LISTEN
    udp        0      0 0.0.0.0:5433                0.0.0.0:*
    mario_lanzolla
    • mario_lanzolla
    • Author
    • New Participant
    • January 2, 2014
    How can I send you the file?
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